Terms of Service

1. Agreement to terms

By accessing or using FleetERP, a service provided by Asset Track Sp. z o.o. ("Asset Track", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Company information

3. Services

FleetERP is a back-office system for businesses that fit and maintain tracking hardware. The service includes:

• Records — Customers with their divisions and contacts, assets and the device identifiers fitted to them, and the master data behind both
• Job forms — The record of installation and service work, and its printed form
• SIM lifecycle — Receive, activation and deactivation registers with batch posting, and requests to the carrier by e-mail
• Sales and billing — Quotations, invoices, credit notes and payments; contracts, and subscriptions invoiced by a scheduled run
• Documents — Printed documents as PDF, sent by e-mail through a mail account the workspace configures
• Reports and export — Reports scoped to a customer, finance reports, and Excel or CSV export from every list and report
• Onboarding and backups — Migration of customers, assets and SIM cards from the system in use, and database backups verified by restoring them
• Workspaces — Multi-tenant isolation with role-based permissions, notifications and a per-record activity log

Features not listed above — including scheduling, stock movements and a connection to accounting software — are not part of the service today, whatever a roadmap may say about them.

4. User accounts

Accounts are created by a workspace administrator; there is no self-registration. When an account is created for you, you must:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. Your data

The records you enter remain yours. You are responsible for:

• Ensuring you have the right to enter and process the data you put into a workspace
• Complying with applicable data protection laws (including GDPR) as the controller of that data
• The accuracy of what your workspace contains

Your use of our services is also governed by our Privacy Policy.

6. Acceptable use

You agree not to:

• Use our services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems or another workspace
• Use our services to track individuals without proper consent
• Transmit malicious code or harmful content

7. Consumer rights

If you are a consumer in the European Union or United Kingdom, you have statutory rights that cannot be waived or limited by contract. These include:

• A 14-day right of withdrawal for your initial subscription purchase
• Protection under mandatory consumer protection laws of your country of residence
• Rights regarding digital content and services under applicable consumer law

Nothing in these Terms affects your statutory consumer rights.

8. Service level

We strive to maintain high availability of FleetERP. We are not liable for interruptions due to:

• Scheduled maintenance (with reasonable notice)
• Force majeure events
• Third-party infrastructure availability
• Your equipment or network issues

9. Limitation of liability

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties beyond those required by law
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the fees paid by you in the 12 months preceding the claim

Nothing in this section limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded under applicable consumer protection law.

10. Indemnification

You agree to indemnify and hold harmless Asset Track from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights

11. Termination

Either party may terminate the service agreement:

• With written notice as specified in your subscription terms
• Immediately for material breach
• Upon insolvency or bankruptcy of either party

Upon termination, you must cease using our services and we may delete your data after the retention period specified in your agreement. You may export your records before that period ends.

12. Changes to terms

We may modify these Terms at any time. We will notify you of significant changes via email or through our services. Continued use after changes constitutes acceptance of the modified Terms.

13. Governing law

These Terms are governed by the laws of Poland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Warsaw, Poland.

If you are a consumer resident in the European Union or United Kingdom, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions. You may bring legal proceedings in the courts of your country of residence.

14. Contact

• Email: legal@theassettrack.com
• Address: ul. Marszalkowska 115/338, 00-102 Warszawa, Poland